Offer summary

Qualifications:

Bachelor's Degree in Business Administration or Logistics or equivalent education., 2-3 years of professional apprenticeship or functional training., Proficiency in IT systems and tools such as SAP, Office, and Salesforce., Fluency in German and English, both oral and written..

Key responsibilities:

Handle incoming customer orders in a timely manner.

Act as the interface between customers and relevant business segments after order receipt.

Monitor orders and ensure timely communication to enhance customer experience.

Support customer complaint management to improve satisfaction.

Job description

Company Description

Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2022, Continental generated sales of €39.4 billion and currently employs around 200,000 people in 57 countries and markets.

With its premium portfolio in the car, truck, bus, two-wheel and specialty tire segment, the Tires group sector stands for innovative solutions in tire technology. Intelligent products and services related to tires and the promotion of sustainability complete the product portfolio. For specialist dealers and fleet management, Tires offers digital tire monitoring and tire management systems, in addition to other services, with the aim of keeping fleets mobile and increasing their efficiency. With its tires, Continental makes a significant contribution to safe, efficient and environmentally friendly mobility.

Job Description

To handle the incoming customer orders on time.
To be the interface between the customer and all relevant BA/segments/plants functions after order receipt.
To monitor entered order and to ensure the timely communication to customer in order to improve the customer experience and to increase the customer satisfaction.
To support the customer complaint management.

Qualifications

IT systems and tools (SAP, Office, Salesforce)
Communication skills
Technical affinity/understanding
Professional 2 -3 Year apprenticeship or equivalent education plus additional functional training or qualification or Bachelor Degree in Business Administration/Logistics.
German and English language skills (in oral and written)
Fix term contract: 6 months

Additional Information

We want our employees to do well with us. That's why we offer them not only an exciting job in an international technology group, but also numerous additional offers such as flexible and hybrid working, sabbaticals and other benefits.

Ready to drive with Continental? Take the first step and fill in the online application.

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