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NICE_Rahul_Capgemini

Remote: 
Full Remote
Contract: 
Fixed term
Work from: 
India

Offer summary

Qualifications:

Experience with Nice CXOne products is essential., Knowledge of digital omnichannel solutions is a must., Familiarity with the Nice CXOne contact center domain is required., Proficiency in studio scripts and third-party integration is necessary..

Key responsibilities:

  • Manage and implement Nice CXOne products in various projects.
  • Oversee digital omnichannel strategies and solutions.
  • Integrate third-party applications with Agent Assistant Hub and Virtual Assistant Hub.
  • Collaborate with teams to enhance contact center operations.

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CodersBrain SME https://www.codersbrain.com/
201 - 500 Employees
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Job description

Must Have Experience on

Nice CXOne products
Digital omnichannel (MUST HAVE)
Nice CXOne Contact centre domain knowledge
Studio scripts
Third party Integration with Agent assistant hub and Virtual Assistant Hub

Location: PAN India

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

3rd Party Systems IntegrationCreative Writing
Are you interested?

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