Benefit Counselor - Per Diem United States

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

High school diploma required., Active state life and health insurance license(s) required., Experience in insurance or voluntary benefits preferred., Proficient in data entry and Microsoft Office applications..

Key responsibilities:

  • Educate and enroll employees in benefit plans during open enrollment periods.
  • Complete and submit benefit applications in compliance with policies and regulations.
  • Maintain confidentiality and protect proprietary information.
  • Provide excellent customer service and develop positive client relationships.

Employee Family Protection, Inc. logo
Employee Family Protection, Inc. Human Resources, Staffing & Recruiting SME https://efpnow.com/
51 - 200 Employees
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Job description

Job Type
Part-time, Contract
Description

Position Summary:

The Benefit Counselor educates client employees about employee voluntary benefits and enrolls employees in various enrollment platforms. The position offers paid national travel and remote opportunities along with a flexible schedule.  

Essential Functions:

1. Actively participates in case, enrollment, product, and systems training. Educate and enroll eligible employees through face-to-face, telephonic Benefit Service Center, and/or website in benefit plans during open enrollment periods. 

2. Accurately and thoroughly complete and submit all benefit applications in compliance with data entry and data privacy policies and regulations. All shifts and weekends available. Conduct all business and actions according to highest possible standards of professional conduct. Maintain client and employee confidences and protect confidential and proprietary information obtained in the course of employment.


Requirements

Educational Requirements:

High school diploma required. Active appropriate state life and health insurance license(s) required.

Experience Requirements:

  • Insurance background and/or voluntary benefits experience preferred.
  • Computer skills, including experience with data entry, Microsoft Word, Excel, and Outlook; Internet Explorer; and web-based enrollment systems. 
  • Ability to think critically and act logically to evaluate situations, solve problems and make recommendations. 
  • Reliable, professional, friendly, attention to detail, and able to work with diverse groups of clients.
  • Develop and maintain positive relationships to provide excellent customer service.

Required profile

Experience

Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Microsoft Word
  • Microsoft Outlook
  • Microsoft Excel
  • Critical Thinking
  • Customer Service
  • Detail Oriented
  • Social Skills
  • Problem Solving

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