Platform Engineer

As FAIRTIQ continues to grow, so do the technical demands on our platform. Our goal is to provide a seamless, scalable, and resilient foundation that powers delightful user experiences in our mobile apps and backend services. Supporting 1million+ active monthly users and millions of public transport journeys requires solid infrastructure, automation, observability, and system design.
 

You will join our Platform team and work closely with engineers across squads to improve the reliability, scalability, and developer experience of our systems. From self-service automation and observability to infrastructure as code and incident response, the Platform team is responsible for the bedrock that supports all FAIRTIQ engineering efforts.


You will flourish in this role if you:

• Have a strong grasp of cloud-native architectures and distributed systems;
• Enjoy solving complex problems that enable other engineers to move faster and safer;
• Have experience with infrastructure automation (e.g. Terraform), self-service automation, and container orchestration (e.g. Kubernetes, Spacelift, Crossplane);
• Like thinking in terms of systems, abstractions, and automation;
• Care deeply about developer experience, service reliability, and scaling best practices;
• Believe that quality and security are not just requirements, but essential attributes of a sustainable engineering culture;

Role Responsibilities

• Design, build, and maintain core infrastructure and platform tooling that supports FAIRTIQ’s growing ecosystem;
• Build self-service automation and deployment strategies across multiple environments (Staging, Production, etc.);
• Help instrument services for observability using modern tools (e.g., OpenTelemetry, Prometheus, Grafana);
• Optimize system performance, cost efficiency, and resiliency;
• Guide engineers on best practices for system design, security, and operations;
• Support a culture of ownership and incident learning by contributing to incident response and postmortems;
• Collaborate with mobile, backend, and data teams to ensure platform solutions fit product and engineering needs;

Who we're looking for

• BSc or MSc in Computer Science, Software Engineering or a related field;
• At least 4 years of professional experience as a Platform, DevOps, or Infrastructure Engineer;
• Proficiency with cloud platforms (preferably AWS), containers and orchestration (Kubernetes);
• Experience with Terraform or similar infrastructure-as-code tools;
• Comfortable writing clean, maintainable scripts and automation in languages such as Python, Bash, or Go;
• Solid understanding of networking, Linux internals, and systems performance;
• Familiarity with observability and monitoring stacks (e.g. Grafana, Prometheus, OpenSearch);
• Proactive, organized, and communicative — you enjoy collaborating across disciplines;
• Excellent English communication skills;
• Europe based candidates;

We offer

At FAIRTIQ, we believe that our employees are our biggest asset. A healthy culture, based on respect, inclusion, diversity and individual empowerment is the key to our success story.

• Dynamic and international work environment;
• Chance to be part of a fast growing, international startup;
• Budget and support for self-improvement;
• Creativity and innovation boosters with our “Tech Joker Days” (work on whatever you think may help FAIRTIQ);
• Lots of leadership opportunities (tech, people);
• Flexible working hours & fully remote work;

Recruitment Process

• Screening interview with Pedro (from the People Team): ~45 minutes;
• Tech Screening & Problem Solving interview: 90 minutes;
• Use Cases interview: 90 minutes.

Please apply in English exclusively.

Find out more about our benefits, teams, company culture and tech stack on our FAQ page here!

At FAIRTIQ, we don’t just accept difference, we celebrate it, we support it, and we thrive from it for the benefit of our employees, our products and our community. FAIRTIQ is a proud equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.

Data Protection - Your personal data will be held by Fairtiq for a maximum of 12 months. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. Please contact dataprotection@fairtiq.com if you wish for your data to be removed.