Offer summary

Qualifications:

Excellent written and verbal communication skills with a professional demeanor., Strong attention to detail and organizational capabilities., Previous customer service or administrative experience preferred., Interest in the luxury travel industry..

Key responsibilities:

Support luxury travel bookings and coordinate complex travel arrangements.

Manage professional communication with high-net-worth clients.

Assist in creating and maintaining detailed travel itineraries.

Handle time-sensitive requests and urgent travel modifications.

Job description

This is a remote position.

Schedule: 20 hours/week, Monday - Friday 10am - 2pm New York time initially hours to adjust after training to agreed upon timing, but will likely be 3pm - 7pm or 4pm to 8pm New York time

Initial overlap with business owner, transitioning to US business hours

Client Timezone: US Eastern Time

Client Overview: Join a boutique luxury travel agency that specializes in high-end travel arrangements for discerning American clientele. This growing agency provides bespoke travel experiences, including private aviation services and exclusive accommodations. Operating through an established host agency network, this business delivers personalized service while maintaining the flexibility and attention of a boutique operation.

Job Description

This is an exciting opportunity to join a dynamic luxury travel business at a pivotal growth stage. As Virtual Luxury Travel Assistant, you’ll be integral in supporting complex travel arrangements for high-net-worth clients while learning the intricacies of the luxury travel industry. This role offers significant growth potential, starting with essential administrative duties and expanding into more complex travel planning responsibilities. You’ll work in a fast-paced environment where attention to detail and professional communication are paramount, handling everything from private flight arrangements to specialized itinerary creation.

Responsibilities:

Support luxury travel bookings and coordinate complex travel arrangements
Process and securely handle confidential client information including payment details and travel documents
Manage professional communication with high-net-worth clients
Assist in creating and maintaining detailed travel itineraries
Coordinate with premium travel suppliers and vendors
Handle time-sensitive requests and urgent travel modifications
Maintain meticulous organization of client files and travel documentation
Support calendar management and scheduling of client arrangements
Provide administrative backup for various travel-related tasks
Assist in streamlining business processes and improving efficiency