IT System Administrator (Remote)

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for “Find Jobs for Students”.

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).

If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.
 

Closing Date:

06/15/2025

Type of Position:

Professional Staff - Project/Program AdministrationNo

Job Type:

Fixed Duration of Project/Grant (Fixed Term)

Work Shift:

Sponsorship Available:

No

Institution Name:

University of Arkansas System

Since its inception, the University of Arkansas System has developed a tradition of excellence that includes the state’s 1871 flagship, land-grant research university; Arkansas’s premier institution for medical education, treatment and research; a major metropolitan university; an 1890 land-grant university; two regional universities serving southern and western Arkansas; five community colleges; two schools of law; a presidential school; a residential math and science high school; a 100 percent-online university and divisions of agriculture, archeology and criminal justice. The individual entities of the UA System maintain cooperative strength as well as diverse offerings that exhibit unmatched economic and social impact to the state.

The UA System provides communities in Arkansas with access to academic and professional opportunities, develops intellectual growth and cultural awareness in its students and provides knowledge and research skills to an ever-changing society. The system enrolls more than 60,000 students, employs over 17,000 employees, and has a total budget of over $2 billion. An intrinsic part of the texture and fabric of Arkansas, the UA System is a driving force in the state’s economic, educational and cultural advancement.

Department:

Technical Team

Summary of Job Duties:

The University of Arkansas System is seeking a fully remote IT System Administrator to join our dynamic Information Technology team supporting cloud services, enterprise applications, secure identity management, and system integrations across multiple campuses. This role is critical in building and sustaining reliable, innovative technology platforms that advance education, research, and public service throughout the UA System.

The ideal candidate will be proactive, solutions-driven, and committed to delivering excellent service in a distributed, collaborative, remote work environment.

* Administer Microsoft cloud infrastructure, Windows and Linux servers, and enterprise storage systems.
* Manage identity and access services including Microsoft Entra ID, Active Directory, and Single Sign-On solutions.
* Support enterprise platforms such as Microsoft 365, Workday ERP, DocuSign, Zoom, Affinaquest, Anaplan, and SnapLogic integration workflows.
* Configure, manage, and monitor secure file transfer protocols (SFTP/SSH).
* Troubleshoot and resolve advanced infrastructure, cloud, authentication, and application issues.
* Create and maintain system documentation, including technical diagrams and operational procedures.
* Collaborate remotely with IT leaders, campus technology teams, and external vendors to implement system-wide technology solutions.
* Participate in cloud adoption strategies, infrastructure modernization, and business continuity planning.
* Provide Tier 2/3 escalation support and mentor junior staff when needed.

Qualifications:

Minimum Qualifications:

• The educational equivalent of Bachelor’s degree from an accredited institution of higher education
• At least three years of related experience

Preferred Qualifications:

• Experience administering Microsoft Azure, Microsoft 365, and Microsoft Entra ID environments.
• Experience supporting Workday ERP and SnapLogic or similar Software as a Service (SaaS), Platform as a Service (PaaS), and Integration Platform as a Service (iPaaS).
• Industry certifications such as Microsoft Certified: Azure Administrator, Microsoft Entra ID Certified, VMware VCP, or CompTIA Server+.
• Experience working in higher education, multi-campus, or decentralized IT environments.

Knowledge, Skills & Abilities:

• Knowledge of University of Arkansas System (UASYS) information technology systems, initiatives, capabilities, and organizations
• Advanced knowledge of cloud services, server administration, identity and access management, and secure networking.
• Strong problem-solving skills with the ability to diagnose and resolve complex infrastructure issues.
• Understanding cybersecurity best practices and regulatory compliance requirements.
• Strong communication skills for working remotely with diverse, distributed teams.
• Excellent documentation and technical writing abilities.
• Ability to manage multiple projects and prioritize tasks in a dynamic, remote work environment.
• Commitment to continuous improvement, customer service, and supporting academic excellence across a university system.
• Ability to make decisions at the project team level and properly escalate those decisions that cannot be resolved on a timely basis
• Ability to provide direction and use interpersonal influences to gain goal alignments with results versus activity-oriented outcomes

Commensurate with education and experienceCover Letter/Letter of Application, ResumeProof of Veteran Status

Additional Information:

Shannon Phillips
sphillips@uasys.edu

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS  

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:

Criminal Background Check, Motor Vehicle Reports Check, Sex Offender Registry

The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

Constant Physical Activity:

Hearing, Manipulate items with fingers, including keyboarding, Repetitive Motion, Sitting

Frequent Physical Activity:

Talking

Occasional Physical Activity:

Driving, Standing, Walking

Benefits Eligible:

Yes