Minimum of 1 year of experience as an interpreter., Proven experience in designing and delivering interpretation training programs for at least 1 year., Excellent verbal and written communication skills in English., Strong interpersonal skills and proficiency in MS Office..
Key responsibilities:
Develop and deliver interpretation training programs for individuals and groups.
Conduct training sessions online through Zoom and MS Teams.
Provide constructive feedback and support to trainees to improve their skills.
Communicate with clients to understand their specific training needs.
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Grupo Noa International is a premier virtual call center for the international direct response industry. We are a multilingual call center specializing in all languages including English, Spanish, French, Portuguese, German, Mandarin, Dutch, Danish, Swedish, Finnish, Italian, Japanese, Korean, Arabic and Norwegian to name a few. We currently answer customer service calls in over 29 different countries. We specialize in inbound customer service, outbound lead generation, direct response industry and upselling on service calls.
Contract: Full-time, Professional Services Contract
Job Overview
We are seeking a dynamic and experienced Interpretation Trainer to join our team in Quito, Ecuador. The ideal candidate will have a strong background in interpretation, a passion for teaching, and a desire to help others develop their skills in this field. This is a full-time, 1-year contract position with the possibility of extension. We will pay a bonus for every trainee who successfully passes the final assessment.
Key Responsibilities
Develop and deliver interpretation training programs for individuals and groups
Design and implement training materials, exercises, and assessments
Conduct training sessions online through Zoom and MS Teams
Provide constructive feedback and support to trainees to help them improve their interpretation skills
Collaborate with other trainers and language professionals to continuously improve training programs
Stay up-to-date with industry trends and developments in the field of interpretation
Participate in the evaluation of trainees and provide recommendations for their advancement
Maintain accurate records of training activities and trainee progress
Communicate with clients to understand their specific training needs and tailor programs accordingly
Qualifications
Minimum of 1 year of experience as an interpreter
Proven experience in designing and delivering interpretation training programs for at least 1 year
Excellent and professional verbal and written communication skills in English
Strong interpersonal skills and ability to work with individuals from diverse backgrounds
Proficiency in MS Office and other relevant software
Flexibility to work evenings and weekends as needed
Experience with online training platforms is a plus
Good quality camera and headsets with noise canceling feature
Technical Requirements
Minimum 8GB RAM
Minimum 6th gen processor (i3 8GB RAM ) (i5 8GB RAM) (i7 8GB RAM) / Ryzen 3000 series or newer
10MB Download and 5MB Upload Speed
Must have USB Headsets
Must have a LAN Cable connection
Schedule: Monday through Friday, 9 AM to 5 PM EST
Join our dynamic and growing team at Grupo Noa International and contribute to our organization's success by finding the right talent to help us achieve our goals.
IMPORTANT NOTICE ***
The interview must be held from the location you will be working from and with the equipment you will be using. If you pass the interview, then our IT department will need to do a PC check. Your interview will be held through a video call, so please wear business attire.
Required profile
Experience
Industry :
Telecommunication Services
Spoken language(s):
English
Check out the description to know which languages are mandatory.