Offer summary

Qualifications:

Proficiency in using the PlanHat platform, including interface, dashboards, and playbooks., Basic understanding of CRM and Customer Success principles., Familiarity with API and webhooks for data automation., Basic knowledge of SQL and experience with Excel or Google Sheets for data analysis..

Key responsibilities:

Assist in the implementation of the PlanHat system for customer services.

Manage and operate the PlanHat interface and its features.

Support data integration with external tools like Salesforce and HubSpot.

Analyze customer data and create supporting models using Excel or Google Sheets.

RITS Group is a global provider of high-quality, optimized services in the modern technology sector, supporting enterprises with IT and ecommerce challenges. The group consists of RITS Professional Services Sp. z o.o. and RITS US CORP, successfully delivering projects of varying complexity for clients in Europe, the USA, and Asia, across sectors such as banking, finance, manufacturing, technology, pharma, media, ecommerce, and the public sector. We approach each project individually, ensuring that our methodologies and implementation models are perfectly tailored to the needs and expectations of our clients. 💡How can you work with us? ✔️Maximize team efficiency with tailored solutions for peak performance through IT consultant and team rentals (Staff Augmentation, Team Leasing). ✔️Experience unwavering support with our Managed Services Model, allowing your company to focus on core competencies while outsourcing non-core functions to experts, resulting in automation, integration of business processes, and increased efficiency and cost-effectiveness. ✔️Boost your marketing with advanced tools through our new brand, MarTech Compass, which offers AI-driven marketing automation for e-commerce and brands. 10 years on the market ⚫️ +100 customers worldwide ⚫️+600 FTE IT Engineers ⚫️ specializing in 20+ industries Want to learn how we can support the growth of your business? It’s really simple – take a look at our website www.rits.center and reach out to us!

Job description