Offer summary

Qualifications:

Prior experience in e-commerce, particularly with Shopify., Proficiency in Google Suite and Canva., Strong communication skills and a proactive, solution-oriented mindset., A creative mindset and interest in long-term growth are advantageous..

Key responsibilities:

Respond to customer inquiries and provide general support.

Manage relationships with stockists and coordinate with influencers.

Oversee inventory management and supplier communication.

Assist in organizing packaging and fulfillment logistics.

Job description

Job Title: E-Commerce Operations Assistant

Location:Remote

Start Date: Immediate

Job Type: Start as Part-Time (15-20 hours per week) and transition to Full-Time (40 hours per week) eventually

Job Summary

We’re looking for a proactive, high-energy E-Commerce Operations Assistant to support and optimise our day-to-day operations. You’ll play a key role in helping the business run smoothly—interacting with customers, stockists, and suppliers, while also improving systems and processes. As part of your journey, you’ll gain access to over $10,000 worth of premium e-commerce training, equipping you to grow with us and treat this role like your own venture.

Key Responsibilities

Respond to customer inquiries and assist with general support
Reach out to and manage relationships with stockists
Coordinate with influencers and content partners
Oversee inventory and supplier communication
Help organise packaging and fulfillment logistics
Use Shopify, Google Suite, and Canva to support daily tasks
Add creative input where possible (visual or written)

Qualification:

Prior experience in e-commerce (Shopify knowledge essential)
Comfortable with Google Suite and Canva
Super proactive, energetic, and solution-oriented
Strong communicator with a keen eye for process
Creative mindset is a big plus
Interested in long-term growth and learning

Application Process:

To apply, please submit the following to kaye@yorkhamilton.com and use the email subject “Applicant: E-Commerce Operations Assistant"