High school diploma or GED required; associate's or bachelor's degree preferred., Interpreter certification is necessary., 3 years of experience as an interpreter preferred but not required., Ability to troubleshoot basic technical issues and work in a fast-paced environment..
Key responsibilities:
Interpret between American Sign Language (ASL) and spoken English effectively.
Ensure compliance with national, state, and local licensure and certification requirements.
Complete assigned tasks and paperwork promptly within approved guidelines.
Maintain a flexible work schedule to meet the demands of the VRS industry.
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Sorenson is one of the world’s leading language services providers, combining patented technology with human-centric solutions. We strive to increase diversity, equity, inclusion, and accessibility for underrepresented people through communication solutions for all: call captioning and video relay services, over-video and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services. Our company impact extends beyond the connections we support. Under Sorenson’s Impact and ESG Vision and Action Plan, we’re supporting employment opportunities for Deaf and hard-of-hearing people, driving equitable economic growth for Black, Latino and under-served communities, and promoting an inclusive workplace for our own employees. Sorenson is a minority-owned company committed to expanding opportunities for underserved communities and championing a culture of belonging. For more information on how we advance human connection, visit http://www.sorenson.com or https://es.sorenson.com/.
Salary Range: $25-$60 (depending on location, education, and certifications)
Location: Remote in Missouri (Permanent At home)
Shifts: Available hours are Monday-Saturday, 7am-7pm MT. (If selected and hired you will initially be asked to work at least one shift either Monday, Friday or Saturday)
Benefits of interpreting with Sorenson:
Flexible Scheduling
Premium shifts offered to boost hourly wage
Earn CEU’s
Opportunity for annual certification, testing and membership/licensure reimbursement up to 100% based on average hours worked
401K plans with employer contribution
No scripts
Resiliency/Vicarious Trauma resources available at no cost
Company-wide Network
Transfer and visiting interpreter opportunities to any of the centers across the US and Canada
A successful candidate will have:
Ability to pass our required skills assessment
A high school diploma or GED
An associate’s or bachelor’s degree (preferred, but not required)
Interpreter certification
3 years’ experience working as an interpreter (preferred, but not required)
Ability to troubleshoot basic technical issues
Ability to work in a fast paced, dynamic, highly regulated and customer service focused environment
Dexterity of hands and fingers to operate a computer keyboard, mouse, tools and to handle other computer components
Regular and predictable attendance
Remote At Home Positions Only:
Home residence 35+ miles from a Sorenson Interpreting Center required
Have dedicated, lockable room in your home for VRS
Have or have the ability to get high speed internet with a hardline connection (minimum of 10mbps upload and download)
Able to work at minimum 15 hours per week and maintain a flexible work schedule in order to meet the demands of the VRS industry
Occasional travel may be required
Job Snapshot:
Sorenson Communications is expanding our Video Relay Service (http://www.sorensonvrs.com/). As a result, we are seeking Interpreters to provide Sign-to-Voice and Voice-to-Sign interpreting services. Part-time positions are available in the US and in Canada.
Responsibilities:
Effectively interpret between American Sign Language (ASL) and spoken English
Maintain, as applicable, compliance with any national, state, or local licensure and/or certification requirements
Demonstrate full compliance with Sorenson standards and policies, FCC regulations and the RID Code of Professional Conduct
Demonstrate full compliance with Sorenson Communications attendance policy
Accurately complete assigned tasks/duties, projects and paperwork promptly and within approved guidelines
The ability to maintain a flexible work schedule, in order to meet the demands of the VRS industry, is essential for this position.
Possess the ability to quickly learn and implement new and changing technologies
Work effectively in a team environment; receive support from and provide support to colleagues
Possess the ability to work effectively in an environment with oversight that may include, but is not limited to call monitoring, mentoring and evaluations
Possess the ability to work effectively in a fast paced, dynamic, highly regulated environment
Enhance interpreting skills through continued education training
Demonstrate willingness and ability to complete additional duties and assignments on an on-going basis
About Us:
Sorenson Communications is committed to connecting people every day through communications access 24/7/365. Our customers rely on us and our innovative technology to quickly deliver accuracy in every conversation. We are industry leaders because, in all our endeavors, our customers sense our passion, our care, and our commitment. This dedication extends to our workplace. Our employees are united and proud to be part of important human interactions and understand that everything we do to facilitate communication creates connections and enhances relationships between people.
Sorenson Communications, LLC. offers Video Relay Service (VRS), which gives Deaf, who use American Sign Language (ASL), and hearing people the option to communicate in their preferred language - either ASL or spoken English or Spanish. Sorenson also provides onsite and remote interpreting services between English and various other world languages.
Equal Employment Opportunity:
Sorenson Communications is an EOE, Disability/Age Employer.
Required profile
Experience
Spoken language(s):
English
Check out the description to know which languages are mandatory.