Offer summary

Qualifications:

Proven experience in copywriting for employee handbooks or internal documents., Strong preference for candidates with startup or mission-driven team experience., Exceptional writing, editing, and storytelling skills are essential., Ability to simplify complex legal or policy language into engaging copy..

Key responsibilities:

Review and revise existing handbook content for clarity and tone.

Create new content sections based on guidance from HR and leadership.

Ensure all copy aligns with the brand voice and is engaging.

Collaborate with HR on layout suggestions and overall presentation of the handbook.

Job description

About Lovepop

Lovepop is on a mission to create one billion magical moments. We combine art x engineering to create the most magical paper art cards & gifts. Featured on Shark Tank in 2015, Lovepop has become one of the top 10 Shark Tank investments in lifetime revenue. Lovepop consistently ranks in the top Google results for cards online, enjoys 18% national brand awareness, and has helped its customers create over 50 million magical moments. Our vision is to be the #1 online card destination for cards and we are building the team of A+ talent that will take us there.

Role Mission

We’re looking for a skilled freelance copywriter to help us bring our updated employee handbook to life. We want a handbook that not only communicates our policies and expectations clearly, but also reflects our culture—fun, human, and values-driven.

You’ll work closely with our Director of People to transform existing content and policy documents into a cohesive, engaging, and polished handbook. The ideal candidate will have a strong background in writing for internal company communications, especially for startups or high-growth environments, and knows how to strike a balance between professional clarity and cultural voice.

Our handbook is not starting from scratch, however, we need an experienced person to help guide the content and formatting to a final product we would be proud to share with our team.

Accountabilities

Review and revise existing handbook content for clarity, tone, and flow

Create new content sections where needed, using guidance from HR and company leadership

Ensure all copy is accessible, engaging, and aligned with our brand voice

Organize the handbook logically and consistently with smooth transitions

Collaborate with HR on layout suggestions and visual presentation (we're not expecting design work, but a good eye helps!)

Qualifications

Proven experience copywriting for employee handbooks, internal documents, or HR communications

Strong preference for candidates who’ve worked with startups or small to mid, mission-driven teams

Exceptional writing, editing, and storytelling skills

Ability to translate legal or policy-heavy language into friendly, digestible copy

Familiarity with employer branding and company culture messaging

Bonus: experience collaborating with HR, People Ops, or internal Comms teams

Lovepop Values

Engineering: Curiosity to discover how the world works. Be Curious. Build Systems. Bring Vision.

Hunger: Desire to take on more than is expected. Own the Outcome. Execute with focus and pace. Level up.

Magic: Delivering unexpected experiences. Inspire with Positivity and Conviction. Bring Creativity. Nail the details. Communicate with Excellence.

Connection: Building relationships with each other. Focus on the Customer. Develop and attract leaders. Care about People.

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