Offer summary

Qualifications:

Actively pursuing a college degree in a related field., Previous work experience is preferred., Excellent oral and written communication skills., Familiarity with customer service standards..

Key responsibilities:

Drive the FMCNA culture through values and customer service standards.

Provide outstanding customer service to all external and internal customers.

Develop and maintain effective relationships through timely communication.

Respond to and resolve customer service issues promptly.

Job description

PURPOSE AND SCOPE:
As an intern with Fresenius Medical Care, a student will apply classroom based knowledge to workplace experience and will benefit from learning experiences in their major area of study.

Supports FMCNA’s mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and division/company policy requirements.

DUTIES / ACTIVITIES:

CUSTOMER SERVICE:

Responsible for driving the FMCNA culture through values and customer service standards.
Accountable for outstanding customer service to all external and internal customers.
Develops and maintains effective relationships through effective and timely communication.
Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner.

PRINCIPAL RESPONSIBILITIES AND DUTIES:

Other duties as assigned.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION:

Actively pursuing a college degree in similar major

EXPERIENCE AND REQUIRED SKILLS: