Job Summary
Job Description
What is the opportunity?
MDBilling.ca is a growing healthcare technology company that provides fast, accurate, and reliable medical billing software and services for Ontario physicians. Since 2009, our billing platform maximizes revenue for physicians while saving them time. At MDBilling.ca, we are committed to maintaining the highest levels of integrity and professionalism while providing a flexible work environment. In this dynamic role, the successful candidate will work with our Ontario Billing Operations Team to provide exceptional service to our customers and grow the MDBilling.ca brand of excellence. This position is full-time, permanent, with a remote working environment.
What Will You Do?
Maintain accurate customer account records
Process medical claims
Reconcile monthly remittance advice
Resolve issues efficiently and effectively
Respond to billing questions
Respond to emails in a timely manner
What do you need to succeed? Must have;
4+ year of administrative and customer service experience
Excellent communication and problem-solving skills
Strong organizational and time management skills
Great attention to detail
A strong understanding of general computer knowledge.
Deadline-driven and results-oriented; able to meet consistently high quality standards while handling a variety of tasks and deadlines simultaneously.
Outstanding personal skills and work collaboratively within a team setting.
Nice to Have
OHIP Billing work experience (a huge plus)
Completion of certified courses - Medical Billing or equivalent
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
A remote working environment
The tools you need to stay connected, work collaboratively, and design efficiently
A dedicated Team Lead who will support, coach, and work with you to develop an individual career growth plan
Ability to make a difference and lasting impact
Work in an agile, collaborative, progressive, and high-performing team
#DrBill
#RBCx
Job Skills
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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
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