Strong communication skills in English, both written and verbal., Experience in customer service, preferably in a healthcare setting., Proficiency in using virtual communication tools and medical software., Excellent attention to detail and record-keeping skills..
Key responsibilities:
Manage medical records and ensure they are up-to-date and accurate.
Handle insurance authorizations for patient treatments.
Conduct new patient intake processes and schedule appointments.
Utilize RingCentral for communication tasks.
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