Service Transformation Consultant

On behalf of our public sector client, Affinity is looking for a Digital Architect to act as a trusted advisor and coach to executives and product teams on digital transformation, agile delivery, and organizational change. Provide strategic guidance on digital capabilities, service transformation, and governance. Lead the development of frameworks, roadmaps, and metrics to drive digital culture, capacity, and continuous improvement, while facilitating alignment across diverse stakeholders.

Responsibilities:

• Provide subject matter expertise and recommendations on digital delivery, agile product development, and corresponding organizational transformation;

• Assess and develop initiatives to grow and cultivate digital capability, capacity, and culture from the perspective of service transformation;

• Advise, coach and lead product and platform teams throughout project lifecycles, from initial discovery and concept to production and continuous improvement.

• Advise and coach executive leadership teams on change to enable transformation in areas such as organizational structure, governance, capacity building, policy, infrastructure, and culture;

• Create and present options, frameworks, models, and briefings for senior executives with regards to digital transformation, based on best and emerging practices and principles;

• Facilitate strategic conversations to develop shared understanding and generate options for decision-making to align diverse stakeholder interests and goals;

• Develop baseline and ongoing outcomes, key results, metrics, and other indicators;

Qualifications:

• 5+ years experience working on agile software development and modern, service design based product delivery comparable in size and complexity for a large organization such as a state, provincial, or federal government or a private company with 5,000+ employees or for a startup or small business addressing a complex challenge at scale.

• 5+ years experience working with a dedicated public sector central digital office such as the UK Government Digital Service, Australian Digital transformation Agency. Ontario Digital Service, the Canadian Digital Service, the Digital Service Division, 18F, the US Digital Service, British Columbia Government Digital Experience. Equivalent and relevant experience will be considered but must highlight specific roles in digital public sector work. Simply citing experience working for public sector IT more broadly will not be treated as qualified.

• 5+ years experience on organizational development with a focus on digital transformation comparable in size and complexity for a large organization such as a state. Provincial, or federal government or a private company with 5,000+ employees or for a startup or small business addressing a complex challenge at scale.

Nice to Have Qualifications:

• 5+ years experience in managing projects in an organization of comparable size and complexity to the GoA.

• 5+ years experience leading an organization through a large scale technology change impacting all levels of the organization

• 5+ years experience preparing and implementing government-wide strategies and/or mandates on digital and service transformations

• 5+years experience with advising senior executives and preparing options for organizational design and development to facilitate transformation at scale, such as capability frameworks, toolkits, organizational structures, change management plans and workforce plans

Affinity Earn:

Know someone who’s great for this, or any of our open roles? Earn up to $4,000/year for each successful referral through Affinity Earn. You can also earn up to $50,000 for helping us find new clients. Learn about our referral program at https://affinity-group.ca/earn/ or browse our jobs & follow us at https://www.linkedin.com/company/affinity-staffing/jobs/

About Affinity:

Affinity Group is a technology and business consulting and services company. We believe in creating long term relationships between clients and consultants that foster a mutually beneficial partnership. Affinity is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit and business need.

For more information on Affinity, please visit www.affinity-group.ca

Job Number: 12106