Virtual Receptionist - (HR31500DE)

Job Title: Virtual Receptionist
Location: Remote (EST Time Zone)
Salary Range: up to 1600 USD

Work Schedule: Monday - Friday, 10:00 AM to 6:00 PM (EST)

NOTE: INDEPENDENT CONTRACTOR POSITION

Company Overview:

Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies. Sagan provides a high-performance remote work environment, ensuring access to world-class opportunities for top-tier professionals.

About the Company:

Sagan represents a growing healthcare organization focused on delivering exceptional patient communication and care coordination. The team is supportive, structured, and committed to providing seamless patient experiences through high-quality administrative support.

Position Overview:

We are looking for a warm, detail-oriented Virtual Receptionist to serve as the first point of contact for patients. In this role, you'll be responsible for handling phone communications, scheduling appointments, sending reminders, verifying insurance (if experienced), and ensuring patients are connected to their virtual sessions. You'll play a key role in delivering timely, compassionate service that keeps operations running smoothly.

Key Responsibilities:

• Answer and return incoming patient calls in a professional and timely manner.
• Schedule and reschedule appointments according to established procedures.
• Send appointment confirmations and reminders.
• Assist patients with connecting to virtual sessions.
• Verify patient insurance details (if trained/experienced).
• Maintain accurate records of patient interactions.

Qualifications:

• Excellent spoken and written English communication skills.
• Prior experience in administrative or receptionist roles (preferably remote).
• Comfortable using scheduling tools, calendars, and VOIP/phone software.
• Strong organizational and multitasking skills.
• Dependable internet connection and quiet work environment.

Nice-to-Haves:

• Experience working in a healthcare setting.
• Familiarity with U.S. health insurance systems and verification processes.
• Background in patient-facing roles.

Resume Submission Guidelines:

💡To help us review your application efficiently, please submit your resume in text-based PDF format only.

🔸Avoid uploading scanned documents, image files (JPG/PNG), or Word documents (DOC/DOCX) format to prevent your application from being overlooked.

📍Important: For timely processing, both your resume and introductory video must be submitted in English.