Offer summary

Qualifications:

3+ years of experience as a Collection Specialist or in a similar role, Excellent communication skills in English, both written and oral, Proficiency in Microsoft Office suite, especially Excel with vlookup and pivot tables, Familiarity with billing procedures and collection techniques..

Key responsibilities:

Contact customers to collect overdue payments

Maintain records of contacts and attempted contacts with customers

Investigate historical data for each debt or bill

Assist with AR reporting and analysis, including receivable performance review.

Job description

Description

Team Sava specializes in building outstanding teams of passionate, world-class professionals and top-tier software developers for growing global hi-tech companies.

Our partner is ButterflyMX, a rapidly growing proptech startup that makes property access simple for owners, staff, residents, and visitors. Their solutions are relied upon by more than 10,000 multifamily, commercial, student housing, and gated communities worldwide, including those developed, owned and managed by the most trusted names in real estate.

Job Summary

We are looking for a Senior Collections Specialist to contact customers and collect outstanding invoices. You will struck a balance between maintaining trustful relationships, and ensuring timely payments of outstanding balances. You should have excellent communication and negotiation skills, as well as an ability to work independently.

Working hours: 1 - 9pm

We offer:

Opportunity to work on a great product
Remote / Pet-friendly office
Provided equipment and technology in support of remote work
Private healthcare insurance for you and your family
Team building events

Team Sava nurtures an individual approach to each member of the team to make sure you feel as comfortable and supported as possible. Your opinion matters to us and we make it our business to hear your voice and create an optimal environment for you to do your best work.

Check out our Careers page for more information on how we work!

Responsibilities:

Contact customers to collect overdue payments
Maintain records of contacts and attempted contacts with customers
Investigate historical data for each debt or bill
Support timely debt payments and resolve billing issues
Research and resolve payment discrepancies
Assist with AR reporting and analysis
Receivable performance review
Reconciling customer accounts
Assist in other AR / billing tasks
Ad-hoc tasks

Requirements

3+ years of experience as a Collection Specialist or in a similar role
Good command of the English language
Excellent communication skills (written and oral)
Proficiency in Microsoft Office suite (Word, PowerPoint, Excel- vlookup, pivot table)
Familiarity with billing procedures and collection techniques
Comfortable working with targets
Experience with using data to drive decision making
Patience and ability to manage high volume of customer requests
Problem-solving skills

Sounds like an exciting challenge for you? Then these are the next steps:

Hiring process:

1. You let us know that you find this role interesting by sending us your CV

2. Our friendly HR contacts you promptly to schedule an HR interview to talk about your experience, expectations and plans

3. We organize interviews where you get the opportunity to meet the rest of the team you would be working with

4. We think we are a great match, send you a job offer, you agree and accept :)

We appreciate the interest of all candidates, however, only shortlisted candidates will be contacted.

Looking forward to hearing from you!

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