Offer summary

Qualifications:

Bachelor's degree in graphic arts, design, communications, or a related field is required., 3+ years of experience designing web and mobile apps and 5+ years of general design experience., Experience with Salesforce's Sales Cloud and Service Cloud is required., Proficient in Figma and skilled in creating robust design systems. .

Key responsibilities:

Collaborate with cross-functional teams to translate business requirements into user-centric experiences.

Create high-fidelity design artifacts like wireframes, mockups, and prototypes.

Champion the use of the Salesforce Lightning Design System across product teams.

Integrate user feedback and business requirements into ongoing user experience improvements.

Job description

Title: UX Designer
Location: 100% REMOTE but Candidates must be local to a Client Facility (Stamford, CT; Irving, TX; or Fort Myers, FL)
Duration: 6+months contract

Portfolio Requirement: MUST have online portfolios reflecting past designs in Salesforce and other CRM systems.
Experience:
- Should have 3+ years of experience designing web and mobile apps and 5+ years of general design experience.
- Specific experience developing for Sales Cloud/Service Cloud is required.
- Should be able to lead user experience projects and coach product owners on setting metrics for user experience success prior to implementation.
- Must have experience designing for Salesforce's capabilities and out-of-box (OOB) features.
Education: Must have completed a BA degree for consideration.
Work Hours: Must be able to support EST hours for this assignment.

Key Responsibilities

Collaborate with cross-functional teams to understand business and solution requirements, translating them into user-centric experiences for Gartner's 10,000+ sales reps on Salesforce.com.
Create high-fidelity design artifacts, including wireframes, mockups, and prototypes, that reflect thoughtful, scalable, and intuitive solutions.
Champion the correct usage of the Salesforce Lightning Design System across product teams.
Deliver comprehensive design specifications and work closely with developers to ensure pixel-perfect implementation.
Participate in and facilitate design critiques, design thinking workshops, and user testing sessions.
Integrate user feedback, enterprise processes, and business requirements into ongoing user experience changes and functionality.
Support multiple projects while prioritizing workflow based on ROI and business value.
Analyze and incorporate quantitative data and qualitative insights into design.
Advocate for prioritizing design-centered changes and improvements that are user-centric while driving value based on user experience.

Required Skills and Experience

Design Experience:
- 3+ years designing web and mobile apps.
- 5+ years of general design experience.
- Experience driving execution for complex enterprise products across multiple workstreams.
System Design Expertise:
- Proficient in creating and working with robust design systems.
- Salesforce Lightning Design System experience is preferred.
Technical Proficiency:
- Skilled in Figma, including building and maintaining component libraries.
- Strong visual and interaction design skills with an eye for pixel-perfect detail.
- Experience designing layouts and user processes in Salesforce.com (Sales Cloud and Service Cloud).
User-Centric Focus:
- Solid grasp of user-centered design (UCD), including information architecture, app interactions, planning and conducting user research, user testing, A/B testing, prototyping, heuristic analysis, usability, and accessibility.
Collaboration:
- Ability to work with geographically distributed teams to design user experiences that meet client needs and business goals.
Responsive Design:
- Expertise in adapting designs for different devices and understanding what translates from desktop to mobile.
Communication Skills:
- Strong brand and user experience instincts.
- Ability to iterate designs efficiently and communicate requirements effectively with technical partners.