Offer summary

Qualifications:

Experience in a payment operations environment is required., Fluent in English with strong business writing skills., Proficient in Microsoft Excel for data entry and analysis., Demonstrated analytical skills and attention to detail..

Key responsibilities:

Review bank accounts on the Admin Dashboard.

Mark bank transfers and cheques as paid or returned on relevant platforms.

Investigate payment transactions using strong analytical skills.

Ensure compliance with financial regulations and internal policies.

Job description

About Us

Outsourced. ph is a leading ISO-certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work environment where all staff can thrive. As an Outsourced staff member, you will enjoy a fun and friendly working environment, competitive salaries, opportunities for growth and development, work-life balance, and the chance to share your passion with a team of over 1,000 talented professionals

What is the role?

We have an exciting opportunity for you to join our team as a Payment Operations Agent for one of our global clients who is focused on transforming charitable giving. As a Payment Operations Agent, you will play a key role in ensuring the accurate and timely processing of payments, while maintaining compliance with financial regulations and internal policies to support the seamless flow of donations.

Who are we seeking?

You are used to consistently adhering to strict processes & procedures
You have worked in a payment operations environment previously
You have a high attention to detail
You have excellent oral & written skills and have demonstrated this in a professional environment
You are a team player, willing to go out of your way to help a teammate
You constantly strive to improve, seeking coaching & guidance from both peers and managers
You have experience working to deadlines

Essential Requirements

Fluent English speaker
Business writing experience
Quantitative and analytical skills
Positive attitude and team player
Proficient in using Microsoft Excel for data entry, analysis, and reporting

Responsibilities

Bank account review on Admin Dashboard
Mark bank transfers as paid on Admin Dashboard
Mark cheques as paid / returned on Cheques spreadsheet and Admin Dashboard
Should demonstrate strong analytical skills to investigate payment transactions

Work Location

Home-based
Should have strong internet connection (minimum of 20 mbps)
Should have own Laptop/PC (minimum of i5 8GB RAM)

By clicking on the "I'm Interested" button I hereby allow Outsourced Quality Assured Services, Inc. ("Outsourced") to store and collect my personal information for the purposes of employment application. As such, I agree and authorize Outsourced to collect, store, or continue to use my personal information for the above-stated purpose, and to retain my personal information for a period of 1 year, and for these purposes only.

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