Bachelor's degree in Business Administration or related field., Strong communication and interpersonal skills., Experience in customer service or client management is preferred., Proficiency in CRM software and Microsoft Office Suite..
Key responsibilities:
Manage customer inquiries and provide timely responses.
Coordinate with various departments to resolve client issues.
Prepare reports on customer feedback and service performance.
Assist in developing strategies to improve customer satisfaction.
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APRIL Belgium, souscripteur mandaté en assurances décès.
Nos solutions, composées avec des assureurs de renom tels que Belins, AXA, Federale Assurance, Mutlog ou encore Vitis, permettent aux clients de nos courtiers de protéger ce qu'ils ont de plus cher: leur famille, leur business et de protéger leur crédit sous forme d'assurances de type solde restant dû. La diversité de notre gamme de produit permet une flexibilité de couverture adaptée aux besoins de chacun.