Offer summary

Qualifications:

Fluent in both Italian and English, with excellent communication skills., Experience in customer service or gaming support is preferred., Strong problem-solving abilities and a passion for gaming., Ability to work in a fast-paced environment and handle multiple tasks..

Key responsibilities:

Provide support to customers in both Italian and English regarding gaming inquiries.

Assist players with account issues, game functionality, and technical problems.

Document and report customer feedback to improve service quality.

Collaborate with team members to enhance the overall gaming experience.

Welcome to 5CA. We’re pioneers of work-from-home global CX in any language, anywhere, any time, for any of your customers. We bring together the best people, processes and technology to deliver customer experience free from barriers, geography and limits. We help improve customer spend and advocacy through CX that wins hearts, minds and wallets.

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