Customer Service and Administrative Assistant for an Automotive Repair Shop in Australia (Home Based Part Time)

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Strong communication skills, both verbal and written., Experience in customer service or administrative roles is preferred., Ability to handle inquiries professionally and efficiently., Familiarity with automotive repair processes is a plus..

Key responsibilities:

  • Answer incoming calls and manage customer inquiries.
  • Make outbound calls to suppliers and insurance companies.
  • Follow up with customers as needed via phone.
  • Provide research and administrative support to the manager.

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Job description

· Answer incoming calls and handle customer inquiries in a professional manner
· Make outbound calls to suppliers and insurance companies regarding claims
· Follow up with customers via phone as needed
· Communicate with suppliers through email
· Assist the manager with research and administrative support

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Other Skills

  • Customer Service
  • Communication
  • Professionalism
  • Research

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