Offer summary

Qualifications:

Bachelor's degree in Business Administration or related field preferred., Strong communication and interpersonal skills are essential., Experience in customer service or consulting roles is a plus., Proficiency in Microsoft Office Suite and CRM software is required..

Key responsibilities:

Assist members with inquiries and provide solutions to their needs.

Conduct meetings with clients to understand their requirements and offer tailored advice.

Prepare reports on member interactions and feedback for continuous improvement.

Collaborate with team members to enhance service delivery and member satisfaction.

LeavePlus is the portable long service leave Scheme for the construction industry in Victoria – established in 1976, known as CoINVEST since 1992, and renamed as LeavePlus in 2023. We a currently undergoing a business transformation - join us on the journey, check out our job listings and apply now. OUR VISION: To be the best operator of a portable entitlements scheme. OUR PURPOSE: To support and protect both the long-term wellbeing of construction workers, and the vitality of the construction industry. OUR VALUES: → Here for Members: Our members are at the centre of everything we do. → Thrive Together: We collaborate to overcome challenges and celebrate our achievements. → Anticipate and Create: We are curious, seek out new ideas, and find a way to make change real. → Empower Our People: We are encouraged and supported to grow and trusted with responsibility. We respect and care for each other and value diversity.

Required profile