Offer summary

Qualifications:

Bachelor's degree in a relevant field preferred., Strong organizational and communication skills are essential., Experience in customer service or coordination roles is a plus., Proficiency in Microsoft Office and scheduling software is required..

Key responsibilities:

Coordinate service delivery and ensure customer satisfaction.

Manage schedules and communicate with clients regarding service updates.

Prepare reports on service performance and client feedback.

Collaborate with team members to improve service processes.

CyberCX is the leading independent provider of cyber security services in the trans-Tasman region, with global offices in the United Kingdom and United States. With a workforce of over 1,400 professionals, we are a trusted partner to private and public organisations across all sectors, helping our customers confidently manage cyber risk, respond to incidents and build resilience in an increasingly complex and challenging threat environment. Through our end-to-end range of cyber capabilities, CyberCX empowers our customers to securely accelerate opportunities in the digital economy. Our services include: consulting and advisory; governance, risk and compliance; digital forensics and incident response; privacy advisory; security testing and assurance; network and infrastructure solutions; cloud security and identity management; managed security services and cyber security training. CyberCX (Australia) Website: www.cybercx.com.au Phone: 1300 031 274 CyberCX (New Zealand) Website: www.cybercx.co.nz Phone: 0800 436 273 CyberCX (United Kingdom) Website: www.cybercx.com Phone: +44 (0) 1865 504 032 CyberCX (United States) Website: www.cybercx.com Phone: +1 212 364 5192

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