Offer summary

Qualifications:

Fluency in both Mandarin and English, both written and spoken., Strong communication and interpersonal skills., Experience in customer service or gaming support is preferred., Ability to troubleshoot and resolve issues effectively..

Key responsibilities:

Provide support to gamers in both Mandarin and English.

Assist with troubleshooting technical issues related to gaming.

Respond to customer inquiries and provide solutions in a timely manner.

Collaborate with the gaming team to improve user experience.

Welcome to 5CA. We’re pioneers of work-from-home global CX in any language, anywhere, any time, for any of your customers. We bring together the best people, processes and technology to deliver customer experience free from barriers, geography and limits. We help improve customer spend and advocacy through CX that wins hearts, minds and wallets.

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