Offer summary

Qualifications:

4-6 years of experience in program management or a similar role., Strong communication and negotiation skills for stakeholder influence., Proficient in managing complex, multi-faceted projects with a global scope., Tech-savvy with an understanding of APIs and platform integrations..

Key responsibilities:

Own the full lifecycle of new product or program launches from planning to post-launch support.

Collaborate with cross-functional teams to align deliverables and milestones.

Develop and execute detailed launch plans and manage timelines and resources.

Provide clear updates to leadership and stakeholders while managing risks and changes.

Job description

Job Title: Program Manager
Location: Remote
Duration: 6 months
Contract Type: W2 only
Pay Rate: $54.64/Hour

Responsibilities

End-to-End Program Management: Own the full lifecycle of new product or program launches, from planning and scoping to execution, implementation, and post-launch support.
Cross-Functional Leadership: Partner with Product Management, Marketing, Business Development, Seller Success, Programming, Operations, and Support to align deliverables and milestones.
Go-to-Market (GTM) Coordination: Collaborate with Product Marketing and GTM teams to ensure value propositions, messaging, and positioning are aligned with regional customer needs.
Launch Readiness: Develop and execute detailed launch plans, including internal readiness checklists, documentation, communications, and training for seller-facing teams.
Timeline & Resource Management: Build and manage realistic schedules, facilitate planning and roadmapping, and monitor progress against timelines and budgets.
Risk & Change Management: Identify, assess, and mitigate risks proactively; adapt plans quickly in response to shifting priorities or technical challenges.
Reporting & Communication: Provide clear and consistent updates to leadership and stakeholders; escalate issues with context and recommended solutions.
Process Improvement: Establish and refine frameworks, tools, and best practices for repeatable, scalable program launches.

Required Skills:

4-6 years of experience in a similar role
Strategic Agility: Ability to see the big picture while managing detailed execution
Tech-Savviness: Comfortable working with technical teams - understanding the nuances of APIs, platform integrations, and release cycles
Stakeholder Influence: Strong communication and negotiation skills to align diverse teams with shared goals
Project management expertise: Proficient in managing complex, multi-faceted projects with a global scope.
Execution-Oriented: Self-starter with a bias for action, capable of driving programs through ambiguity
Global perspective: Ability to understand and manage the cultural, regional, and operational differences across countries. Prior experience in creating and implementing operations processes with high customer empathy
Data-Driven Thinking: Use metrics and KPIs to inform decision-making and measure launch success
Adaptability: Thrives in fast-paced, dynamic environments with frequent changes in scope and direction
Leadership and communication: Strong leadership and communication skills to guide and align teams across different regions.
Risk management: Experience in identifying and managing risks, especially in cross-border and multi-region contexts.
Streaming experience on platforms like Youtube, Facebook live, Twitch etc. preferred