Sales Operations & CRM Administrator (ZR_22830_JOB)

Schedule:

• Mondays to Fridays, 10:00 am to 6:00 pm, Clearwater, Florida, USA, Eastern Time (with a 30-minute paid break)
  

Client Overview:

Join a rapidly growing luxury real estate development firm that’s revolutionizing the residential market with innovative, large-scale projects. This dynamic organization is at the forefront of modern real estate development, combining cutting-edge technology with traditional sales excellence to deliver exceptional living spaces to their clients. With a robust sales operation and commitment to continuous improvement, they’re seeking a detail oriented professional to help drive their success to the next level.


Job Description:

Take ownership of a crucial role supporting a thriving sales operation for a prestigious development project. As the Sales Operations & CRM Administrator, you’ll be the driving force behind sales team accountability and performance optimization. This position offers a unique blend of sales operations, performance analytics, and financial administration, providing the opportunity to directly impact business success while working with cutting-edge CRM technology. The role offers significant growth potential for the right candidate, with increasing responsibilities and the opportunity to expand from part-time to full-time based on performance.


Responsibilities

• Drive sales team performance by maintaining comprehensive CRM system oversight
  

• Generate and analyze daily performance metrics and activity reports for executive leadership
  

• Proactively identify and address gaps in lead follow-up and sales activities
  

• Coordinate directly with sales team members to ensure proper lead management and activity tracking
  

• Create executive summaries highlighting key performance indicators and follow-up status
  

• Maintain accurate documentation and notes within the CRM system
  

• Execute light bookkeeping duties including account reconciliations
  

• Develop and implement strategies to improve team accountability and performance
  

• Monitor and report on broker engagement and relationship management
  

• Collaborate with leadership to optimize sales processes and procedures

• Proven experience with CRM systems and ability to master new technology platforms
  

• Strong proficiency in QuickBooks or similar accounting software
  

• Excellent written and verbal communication skills with ability to interact professionally with sales teams
  

• Detail-oriented mindset with strong organizational and follow-through capabilities
  

• Self-starter attitude with ability to work independently and maintain consistent monitoring schedules
  

• Experience in sales operations or sales support preferred
  

• Demonstrated ability to maintain confidentiality and handle sensitive information
  

• Basic bookkeeping knowledge and experience
  

• Strong analytical skills with ability to identify trends and patterns in data
  

• Professional demeanor and ability to maintain positive relationships while enforcing accountability
  

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Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their benefits and taxes. The professional fees are at hourly rates, and the rate depends on your performance in the application process.

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