Offer summary

Qualifications:

Experience in digital marketing project management is essential., Strong knowledge of digital marketing concepts and deliverables is required., Excellent English communication skills are necessary for client interactions., Project management or account management experience is preferred..

Key responsibilities:

Manage day-to-day operations and lead project delivery for client projects.

Handle task management and resource allocation across a team of approximately 10 members.

Conduct stakeholder management and maintain strong client relationships.

Oversee the client onboarding process and ensure efficient delivery of digital marketing services.

Job description

This is a remote position.

Job Highlights:

Contract type: Independent Contractor
Schedule: 40 hours per week, 8 hours per day. Monday to Friday from 9 AM to 6 PM with 1-hour unpaid lunch break

Client Timezone: Sydney, Australia (UTC+10)

Join a growing Australian digital marketing agency as a key member of the operations team, where you'll drive client success through effective project and account management. In this role, you'll orchestrate the delivery of digital marketing projects while managing both internal teams and client relationships. This position offers the opportunity to work with a diverse portfolio of 15-20 clients, collaborating with a dynamic team of 10+ professionals across various digital marketing disciplines. As the operational backbone of the organization, you'll play a crucial role in ensuring project success and maintaining high client satisfaction.

Scope:

Manage portfolio of 15-20 active clients
Oversee project delivery team of approximately 10 members
Handle all client-facing operations except sales
Coordinate with both internal staff and freelancers
Operate within established project management systems
Report directly to business owner
Manage varying workload based on project requirements

Responsibilities:

Manage day-to-day operations of the business
Lead project delivery and ensure successful completion of client projects
Handle task management and resource allocation across the team
Conduct stakeholder management and maintain client relationships
Follow up with clients and internal team members on project progress
Manage the client onboarding process
Oversee internal staff working on client projects
Coordinate with a team of approximately 10 members (staff and freelancers)
Ensure efficient delivery of digital marketing services

Requirements

Experience in digital marketing project management
Strong knowledge of digital marketing concepts and deliverables
Excellent English communication skills
Project management or account management experience
Client service orientation
Ability to work full-time (8 hours per day, 40 hours per week)
Experience in managing multiple concurrent projects
Strong organizational and follow-up skills

Benefits

Independent Contractor Perks:

HMO Coverage for eligible locations
Permanent Work from home
Immediate Hiring
Steady Freelance Job

Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.

ZR_22809_JOB

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