Offer summary

Qualifications:

Medical experience or background is required, with strong billing experience., Experience with Electronic Medical Records (EMR) systems is preferred., Proficiency in Microsoft Office Suite (Word, Excel, Outlook) is necessary., Excellent verbal and written communication skills are essential..

Key responsibilities:

Process incoming calls, faxes, emails, and other communications promptly and accurately.

Maintain organized records and documentation of all correspondence and administrative tasks.

Collaborate with team members to ensure timely completion of administrative tasks.

Provide exceptional customer service to internal team members and external stakeholders.

Job description

This is a remote position.

NOTE: This job post is open to Philippine residents only.

Schedule:

Mondays to Fridays, 9:00 am to 5:00 pm, Ontario, Canada, Eastern Time (wit a 30-minute paid break)

Job/Company Overview:

A Health clinic providing Psychiatric and Psychological Assessment services and treatments.

Job Responsibilities:

The Care Team Support will play a crucial role in our administrative operations, focusing on efficiently processing calls, faxes, emails, and other administrative tasks. This position requires a strong attention to detail, excellent organizational skills, and the ability to work independently in a virtual environment.

● Receive and process incoming calls, faxes, emails, and other electronic communications promptly and accurately

● Maintain organized records and documentation of all correspondence and administrative tasks

● Assist with data entry and documentation tasks as needed

● Collaborate with team members to ensure timely completion of administrative tasks and support ongoing clinic operations

● Participate in training sessions to become proficient in specific systems and software used by the clinic

● Provide exceptional customer service to internal team members and external stakeholders

Requirements

● Medical experience or background is a requirement. Should have a strong billing experience

● Experience with Electronic Medical Records (EMR) systems is preferred

● Strong computer skills and proficiency with Microsoft Office Suite (Word, Excel, Outlook)

● Excellent communication skills, both verbal and written

● Ability to multitask and prioritize tasks effectively in a fast-paced environment

● Detail-oriented with a high level of accuracy in data entry and record-keeping

● Reliable internet connection and home office setup conducive to remote work

As this is work from home, you need your own computer and internet to support calls and video call/meetings.

Benefits

● HMO Coverage

● Permanent work from home

● Immediate hiring

● Steady freelance job

Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their benefits and taxes. The professional fees are at hourly rates, and the rate depends on your performance in the application process.

ZR_22746_JOB

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