Intern, Hospitality IQ

POSITION: Intern, Hospitality IQ                  

DEPARTMENT: Legends IQ   

REPORTS TO: Manager, Hospitality IQ                    

FLSA STATUS: Part Time / Nonexempt        

LEGENDS & ASM GLOBAL

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.

Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.

ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters.

Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

LEGENDS IQ

Unlock the transformative power of data with Legends IQ.

In the fast-evolving landscape of fan engagement, our expertly crafted business intelligence, cutting-edge technology, and ROI-driven digital strategies work in concert to not only meet but exceed expectations, ensuring every interaction enhances your legacy.

Together, let’s forge a path where every decision is empowered by data, every experience is tailored to delight, and every innovation is grounded in the pursuit of excellence. Legends IQ is your co-architect in building a legacy where extraordinary is the standard, and success is measured not just in moments, but in milestones of fan loyalty and financial performance.

Legends IQ. Intelligence. Quantified.

THE ROLE

This person will be responsible for supporting our concessions, merchandise, and operations leaders by supporting PowerPoint slide development, querying and exporting data for ad hoc analyses, and playing a key role in the quality control maintenance of current data visualizations to ensure operators have access to accurate reporting.

ESSENTIAL DUTES AND RESPONSIBILITIES

• Task Documentation
  • Take notes on all key internal and external calls, with a focus on capturing and reciting action items by relevant stakeholders prior to the end of calls
  • Document those tasks in the appropriate project within Asana, our task management platform
• Data Aggregation & Preparation
  • Aggregate data by logging into POS portals for relevant platforms to pull needed data for analyses
  • Build tables using Excel, R or Python to facilitate simplified summary analysis of data pulled for different projects
• Dashboard QA Assistance
  • Audit venue data visible in Tableau to flag potential discrepancies or data gaps
  • Trace errors back to original data tables and flag any discrepancies with appropriate stakeholders, tracking any troubleshooting through creating Asana tasks

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements below represent knowledge, skill, and ability.

• Self-starter who is eager to learn the business and drive insights.
• Able to simultaneously manage a high level of detail across multiple projects.
• Able to work independently and manage time effectively.
• Able to maintain customer confidentiality and work well within a team environment.
• Experience communicating complex ideas to non-technical audiences.
• Excellent interpersonal, verbal and written communication skills; ability to communicate effectively at all levels both internally and externally.

EDUCATION AND/OR EXPERIENCE     

• Currently enrolled and pursuing a bachelor’s or master’s degree
• Between 1-2 years of experience in quantitative data analysis
• Experience using Excel, SQL, R, Python, and/or Tableau for data analysis.
• Proficient in Microsoft Office suite of products (especially Excel and PowerPoint 

 SKILLS AND ABILITIES

•  Completed coursework relevant to a Junior, Senior, or master’s at a university
•  Eager to learn and work with your department in the company
•  Excellent verbal and written communication skills
•  Highly organized and ability to multitask a few projects at once
•  Proficiency in Microsoft Office

COMPENSATION

Hourly

WORKING CONDITIONS

Location: Remote

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

NOTE:

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.