Offer summary

Qualifications:

3+ years of experience as an event manager or project manager., Strong organizational skills to manage multiple deadlines and tasks., Excellent communication skills in English, both written and spoken., Proficient in using various operational platforms like Slack, Google Suite, and Eventbrite..

Key responsibilities:

Coordinate and manage at least 3 medium-sized live events and multiple virtual events annually.

Provide support and troubleshoot issues for local teams during events.

Update and maintain event data across various platforms and ensure timely communication with stakeholders.

Monitor KPIs and implement process improvements to enhance event delivery and effectiveness.

Job description

This is a remote position.

Job Details:

40 hours per week

Monday to Friday

9 AM to 6PM ET

1 hour unpaid break

Job description:

We are seeking an Events Manager who will be handling at least 3 medium-sized live events annually, and at least half a dozen virtual events. This kind of work requires the ability to organize, plan, schedule and foresee and head off problems. This includes leading the processes, platforms and tools needed to deliver the requirements of each event we promote.

Responsibilities:

Event Coordination

Coordinate, setup and onboard doctors/local team of the event
Ensure lead up, during and post event tasks and processes are followed by the local team
Answer queries, provide support, trouble shoot issues and information as needed
Being hands on and stepping in where needed when gaps and challenges come up

Event Platform Management

Update and maintain data for each event either through excel or CRM
Expire events from the previous week on the website
Send event reminders to doctor's local teams through email, text, etc.
Setup event surveys for local teams to send post event
Weekly website updates, changes and update of custom events
Maintain data including setup, changes and off boarding across databases and the website

Operations Management Support

Manage required location reporting
Monitor key performance indicators (KPIs) to identify areas for change
Support the delivery of ways to save costs, optimize processes, and improve local team's effectiveness
Implement improvements, maintain best practices, ensuring quality measures to deliver the best experience for everyone involved
Ensuring all email enquiries are responded to or forwarded as appropriate
Internal administrative task support i.e. file management, invites etc.

Requirements

3+ years in a similar role, likely either as an event manager or project manager
Previous experience completing similar digital marketing and platform tasks
Must be extremely well organized to manage multiple deadlines and tasks
Essential to have good attention, process driven and a problem solver
Solid communication, able to write and speak English fluently
Can manage and work with senior stakeholders
Understanding of business and commercial numbers and concepts to run events to operational budgets, forecasts and for growth
Experience using the most common workplace and operational platforms. This role would use Slack, Canva, Google Suite, Monday.com, Zoom, Xero,
Snowflake, Airtable, Stripe, LinkedIn, and Eventbrite or equivalent
Tech savvy and proficient, so able to take on and learn similar platforms easily