4-year Bachelor's Degree preferred, 0-2 years of experience in a related field preferred, Basic understanding of insurance policies and claims processes, Strong customer service skills and ability to work with technology..
Key responsabilities:
Investigate and confirm facts of loss for automobile accidents
Determine coverage, liability, and damages for claims
Identify customer needs and provide appropriate support
Recognize potential subrogation or fraud issues in claims.
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Note: The pay range for the role has been edited based on an update by the employer. The pay range is:
Base compensation offered for this role is $19.23-$28.41 hourly and is based on experience and qualifications.
Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) as applicable for the role
National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.
Job Description
The Claims Inside Auto Trainee Analyst II is responsible for investigating and confirming the facts of loss for automobile accidents. This role determines coverage, liability, damages and otherwise adjusts and negotiates claims within authority.
**This is a entry level claims adjuster role, candidates can be located in the EST, CST, MST or PST time zone**
Key Responsibilities
Handles basic investigation regarding most aspects of auto claims (coverage, liability and damages)
Identifies customer needs and works to meet those needs using appropriate customer service skills
Applies a basic understanding of systems and technology used within the company
Partners to determine subrogation or fraud potential and how to handle
Exhibits basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
Begins recognizing and identifying body parts of a vehicle and other potential property damage