Bachelor’s degree in Business, Computer Science, Information Systems, or a related field., 5+ years of experience as a Business Analyst with project methodologies., Strong documentation and communication skills for multi-stakeholder alignment., Experience with Agile and scrum methodologies..
Key responsabilities:
Translate business needs into clear, detailed requirements.
Identify opportunities for process optimization and enhance customer experience.
Gather and analyze requirements from stakeholders based on technical environments.
Lead UAT planning and execution, including managing user acceptance sign-off.
Report This Job
Help us maintain the quality of our job listings. If you find any issues with this job post, please let us know.
Select the reason you're reporting this job:
At Dynatron Software, we help automotive service departments increase revenue and profitability with our suite of automotive fixed operations data analytics software, comparative insights, and expert coaching.
Chaired by industry luminary Les Silver, Dynatron Software has over 24+ years of experience building solutions focused on improving revenue and increasing profitability.
Dynatron currently has 175 employees located across the United States!
➤Our Company Mission
We strive to be a people-first company where employees enjoy coming to work, the people they work with, and are given the autonomy to succeed. Our company culture is built on a foundation of teamwork, accountability, integrity, clear communication, and positive attitudes.
Our experienced executive team leads by example, creating a positive work environment where feedback is straightforward and your hard work is rewarded. This approach has led Dynatron to consistent and steady growth across multiple areas year over year.
Attention: Please follow the instructions below when filling out your application.
Go to (https://vocaroo.com/) and record a minimum 60-second introduction URL.
Please copy and paste your recorded Vocaroo link when the application asks for it.
Complete your application with Dynatron Software.
About the Role: The Sr. Business Analysts role at Dynatron Software is crucial in maintaining and enhancing multiple applications and processes. This hybrid role blends business analysis expertise with project coordination. The Sr. Business Analyst will ensure system health and maintenance through activities such as: comprehensive data driven analysis, feature prioritization, and implementation. This role acts as liaisons between business and technology teams, translating business needs into actionable requirements. Collaborating with various business departments and engineering partners, the Sr. Business Analysts will gather and prioritize application and stakeholder requirements, application vision, and ultimately delivering successfully prioritized features.
Qualified Candidates Need:
Bachelor’s degree in Business, Computer Science, Information Systems, or a related field
5+ years of experience as a Business Analyst utilizing project methodologies to drive timelines.
Strong experience and knowledge of business requirement documentation creation and management.
Hands on experience coordinating and performing UAT testing
Experience with process engineering methodologies (As-Is and To-Be process mapping)
Experience with Agile and scrum methodologies
Strong documentation and communication skills for multi-stakeholder alignment, simplifying complex analysis through compelling storytelling, and producing high-quality documentation.
Ability to synthesize business pain points and people/process/technology issues to formulate proposals to remediate them
Proficient in Google Slides and Sheets, JIRA, Confluence and PowerPoint
Structures own work to meet all deadlines, is able to shoulder additional workload, and adds value by exceeding original plans
Demonstrates use of listening and questioning techniques to understand issues and problems
Flexible, able to multi-task, context switch, and manage prioritizing multiple tasks and deadlines
Excellent written and verbal skills, ability to communicate information in clear and concise language to a wide audience varying in levels of technical expertise
Aptitude for learning new concepts and procedures
Ability to become a trusted advisor with key stakeholders
Good interpersonal skills
Bonus if you also have:
Certified Business Analysis Professional (CBAP) or similar certification
Essential Job Duties and Responsibilities:
Work with business teams and business process teams to understand business needs and translate into clear, detailed requirements
Process Improvement: Maintain a deep understanding of user processes, collaborate with stakeholders, and identify opportunities for process optimization.
Technical Support: Address technical issues and discrepancies reported by users, providing timely solutions.
Customer Experience: Identify and address gaps in customer experience to enhance satisfaction.
Agile Methodology: Actively participate in Agile ceremonies such as daily stand-ups, planning, retrospectives and E2E testing.
Requirements Analysis: Gather requirements from stakeholders and analyze them based on technical environments and enterprise specifics.
Insight Generation: Using data, synthesize analytical findings into clear, incisive insights and recommendations that drive business results
Drive systems-related project execution in direct partnership with business stakeholders, IT and Engineering teams. Document business results achieved through solution implementation
Lead UAT business planning and execution. Review QA and write UAT test scripts. Manage UAT with end-users including coordination and user acceptance sign-off
Partner with project stakeholders, IT, and System Administrator teams to plan and prepare for Go-Live and post-go live support
Participate in end-to-end implementation planning including project management, issue management, communication, and change management.
Key Considerations: Dynatron does not have a physical office in Mexico; this is a remote independent contractor position. As an independent contractor, you are essentially running your own business. Therefore:
The company pays you the full agreed-upon amount (if you request $30,000 USD, you receive $30,000 USD or local currency equivalent).
You are responsible for paying your own taxes.
You are responsible for obtaining your own benefits (like health insurance).
Provision for Local Holidays and 24 days of Paid Time Off (PTO) within the contract term.
This is a 12 month contract to be re-evaluated at the end of the initial 12 month term.
This role is based on an Independent Contractor agreement, not a traditional employment model.
Compensation Range: $35,000 (USD)
Required profile
Experience
Spoken language(s):
English
Check out the description to know which languages are mandatory.