Offer summary

Qualifications:

2–3 years of experience in administrative or case coordination roles, Advanced proficiency in Dropbox and Google Workspace, Strong skills in Microsoft Excel and PowerPoint, Excellent written and verbal communication skills in English..

Key responsabilities:

Create and maintain digital case folders and trackers

Monitor case progress and ensure timely communication

Provide executive-level support to the leadership team

Identify and recommend improvements to administrative processes.

Job description

This is a remote position.

Schedule:

Mondays to Fridays, 10:30 am to 2:30 pm Singapore Time (no breaks)
Location: Remote (must align with Singapore Time)

About the Role:

We are looking for a highly organized, detail-oriented, and proactive Case Coordination Admin Assistant to join our team. This role plays a crucial part in supporting our Discard & Donate program and broader corporate relocation services for international clients. You’ll manage digital case files, ensure accurate tracking and communication, and provide high-level support to the leadership team.

This opportunity offers the chance to grow within a well-structured, high-performing business unit, with the potential for increased hours and responsibilities based on performance.

Key Responsibilities:

Case Coordination & Administration
- Create and maintain digital case folders in Dropbox using specified naming conventions
- Input, update, and maintain case trackers using Excel or Google Sheets
- Verify case-related details such as addresses and postal codes using tools like StreetDirectory
- Ensure consistency and accuracy in file naming, capitalization, and formatting
- Monitor case progress and ensure timely updates and communication via WhatsApp and email
- Coordinate case details and communicate with internal teams, service vendors, and clients

Executive Support & Process Improvement
- Provide executive-level personal assistant support to the leadership team
- Prepare and enhance PowerPoint presentations, including templates and slide masters
- Handle sensitive scheduling, time management, and coordination tasks
- Maintain well-organized documentation and file management systems
- Identify and recommend improvements to SOPs and administrative processes
- Support cross-functional projects and other business unit needs

Requirements

2–3 years of experience in administrative, operations, or case coordination roles
Advanced proficiency in Dropbox (file/folder organization, naming conventions, sharing)
Strong familiarity with WhatsApp (for business communication and updates)
Experience with PDF editing tools (annotations, reordering, merging, etc.)
Advanced proficiency in Google Workspace (Calendar, Drive, Meet)
Strong skills in Microsoft Excel and PowerPoint
Basic photo editing skills (e.g., Snapseed)
Excellent written and verbal communication skills in English
Strong attention to detail and accuracy in digital file management
Proven ability to work independently, follow SOPs, and manage time effectively
Tech-savvy and quick to learn new tools and systems
Alignment with Singapore business hours
Experience with or willingness to learn about Singapore business practices
High level of discretion and professionalism

Benefits

Permanent work from home
Immediate hiring
Steady freelance job

Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their benefits and taxes. The professional fees are at hourly rates, and the rate depends on your performance in the application process.

ZR_22397_JOB

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