Offer summary

Qualifications:

Excellent verbal and written communication skills with a client-focused approach., Strong organizational and time-management skills with attention to detail., Experience in negotiation, billing, or medical accounts is highly preferred., Proficiency in using digital systems for documentation and communication..

Key responsabilities:

Initiating courtesy calls to clients upon case assignment and explaining the reductions process.

Accurately logging case details, phone calls, and documents in the online document management system.

Verifying medical account balances and negotiating outstanding balances for optimal outcomes.

Tracking weekly metrics to support team goals and conducting case reviews for excellence.

Job description

This is a remote position.

Job Highlights:

Contract: Independent Contractor
Schedule: Monday to Friday 8am-5pm GA Time with 1 hour unpaid break

Responsibilities:

As a Reductions Specialist, you’ll play a critical role as one of the final points of contact for our clients, ensuring a seamless and positive experience. With a professional demeanor and a client-focused mindset, you’ll manage key responsibilities, including:

Initiating courtesy calls to clients upon case assignment, clearly explaining the reductions process.
Accurately logging case details, phone calls, and documents in our online document management system.
Verifying medical account balances and skillfully negotiating outstanding balances to secure optimal outcomes.
Promptly sending out reductions and maintaining proactive client communication, addressing inquiries daily.
Conducting case reviews and personal productivity audits to ensure excellence.
Tracking weekly metrics to support team goals.
We prioritize your well-being and professional growth, offering opportunities for career development in a supportive, team-oriented environment.

Requirements

Excellent verbal and written communication skills with a client-focused approach.
Strong organizational and time-management skills with attention to detail.
Proven ability to manage multiple tasks and meet deadlines in a fast-paced environment.
Experience in negotiation, billing, or medical accounts is highly preferred.
Proficiency in using digital systems for documentation and communication.
Self-motivated with a commitment to continuous improvement and personal development.

Benefits

Independent Contractor Perks:

Permanent work from home
Immediate hiring
Steady freelance job

Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.

ZR_22390_JOB

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