Offer summary

Qualifications:

Previous experience in administrative or client service roles preferred., Familiarity with social media platforms and basic digital marketing tools., Experience with Canva, email marketing tools, and basic website editing., Strong written and verbal communication skills with excellent organizational abilities..

Key responsabilities:

Manage and update the practice’s social media accounts and create engaging content.

Respond to client inquiries via social media in a timely manner.

Handle appointment scheduling and maintain organized records of client interactions.

Assist with data entry, file organization, and website content updates as needed.

Job description

This is a remote position.

Scope:

Approximately 20 hours per week
Monday to Friday from 9 AM to 1 PM Berkeley, CA time
Remote work with flexible scheduling
Access to necessary tools and software provided by the employer
Handling of sensitive client information requires strict adherence to privacy protocols

Social Media Management:
- Manage, monitor, and update the practice’s social media accounts (e.g., Instagram, Facebook, etc.).
- Create and schedule engaging, relevant content tailored to our audience.
- Respond to client inquiries via social media DMs and comments in a timely and professional manner.
Email Campaigns & Content Creation:
- Compile email lists and segment audiences for mass email marketing.
- Create and send newsletters using platforms such as Mailchimp or similar tools.
- Design simple graphics and templates using Canva or similar tools for both email and social content.
Client Communication & Scheduling:
- Handle appointment scheduling and rebooking, particularly from social media inquiries.
- Maintain organized records of client interactions and follow-ups.
Website Maintenance:
- Update website content as needed (e.g., new services, staff bios, blog posts, etc.).
Administrative Support:
- Assist with data entry and file organization.
- Support other client management tasks as needed.

Requirements

Qualifications

Previous experience in administrative or client service roles preferred.
Familiarity with social media platforms and basic digital marketing tools.
Experience with Canva (or similar), email marketing tools, and basic website editing (e.g., Wix, Squarespace, or WordPress).
Strong written and verbal communication skills.
Excellent organizational and time-management abilities.
Comfortable working independently and managing multiple tasks.
Preferred: Educational background or interest in psychology or mental health.
Required: An affirming and respectful attitude toward LGBTQ+, queer, polyamorous, and kinky identities and relationship styles.