Offer summary

Qualifications:

3+ years of experience in IT support or administration., Strong knowledge of Microsoft 365 and user management., Experience with Xero for reconciliation and invoicing., Excellent organizational and communication skills..

Key responsabilities:

Lead the transition to Microsoft subscription services and manage user accounts.

Provide IT support and troubleshoot Microsoft 365 issues.

Use Xero for transaction reconciliation and payment processing.

Schedule jobs and assist with general administrative tasks.

Job description

Looking to take your career to the next level? Then this role is for you!

Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!

3+ years of experience in IT support, administration, or a similar role. Strong knowledge of Microsoft 365 (user management, troubleshooting, licensing). Experience with Xero (reconciliation, invoicing, and payment processing). Familiarity with basic bookkeeping tasks, including handling deposits and final payments. Excellent organizational and time management skills for scheduling jobs. Strong communication skills for assisting customers and coordinating tasks. Ability to work independently, problem-solve, and manage multiple responsibilities.

Core responsibilities:

Lead the transition to Microsoft subscription services and manage user accounts. Provide basic IT support, troubleshooting Microsoft 365 and related software issues. Maintain data security, backups, and liaise with external IT providers when needed. Use Xero for transaction reconciliation, invoicing, and payment processing. Handle banking tasks, including taking deposits and final payments over the phone. Schedule and book jobs into the company calendar for efficient workflow. Assist with general administrative tasks, including emails and record-keeping.

Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.

Please attach your CV and we will be in touch for a confidential chat. Let's do great things together!

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