Strong organizational and communication skills are essential., Experience in administration and support roles, preferably in healthcare., Familiarity with NDIS processes and documentation is a plus., Proficiency in social media management and content scheduling..
Key responsabilities:
Manage email correspondence and follow-ups with clients and staff.
Prepare and track NDIS service agreements and maintain accurate documentation.
Schedule appointments and coordinate internal meetings, including minute-taking.
Update social media content and respond to audience engagement across platforms.
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• Manage email correspondence and follow-ups with clients, staff, and support coordinators.
•Prepare, issue, and track NDIS service agreements and ensure documentation is filed accurately.
•Digitise forms, service agreements, and client documentation.
•Schedule appointments for staff and clients, including NDIS participants.
•Data entry, file management, and maintenance of participant records.
•Assist with invoicing and NDIS claims processing.
•Coordinate internal meetings, including preparing agendas, taking minutes, and sending follow-ups.
Social Media Support:
•Review and update Facebook business page setup.
•Schedule regular social media content across Facebook, Instagram, and LinkedIn.
•Respond to comments and messages in a timely and professional manner.
•Track and report on social media engagement and performance.
•Assist with website updates, including uploading blogs and updating service pages.
Required profile
Experience
Spoken language(s):
English
Check out the description to know which languages are mandatory.