Expertise in Quadient Inspire Designer, Interactive, Scaler, and Automation., Strong knowledge of customer communication management (CCM) best practices and compliance standards., 8+ years of experience in customer communication management and document automation., Ability to develop course materials and hands-on labs for practical learning..
Key responsabilities:
Deliver training on Quadient Inspire CCM Suite, focusing on customer communication management, document automation, and workflow configuration.
Develop course materials and hands-on labs to facilitate practical learning.
Provide insights on omnichannel delivery strategies.
Ensure training aligns with compliance standards and best practices.
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Overture Rede is an (ISO 9001:2008), group of companies, focused on providing end to end Information & communication services & solution across the world. We believe in creating value for business & our clients through our quality services. Our commitment to deliver quality customer solutions has been the guiding factor in our development of a comprehensive menu of services.
We strive to develop solutions that allow businesses to save time and money. We are dedicated to developing solutions that help alleviate the problems in IT Services, corporate training, competency assessments, staffing & payroll management for customer to focus on more pressing issues
Responsibilities: Deliver training on Quadient Inspire CCM Suite, covering customer communication management (CCM), document automation, workflow configuration, and omnichannel delivery. Develop course materials and hands-on labs for practical learning.
Skills: Expertise in Quadient Inspire Designer, Interactive, Scaler, and Automation. Strong knowledge of CCM best practices, integration with enterprise systems, and compliance standards.
Experience: 8+ years in customer communication management and document automation.
Salary:
7 - 10 K
Required profile
Experience
Spoken language(s):
English
Check out the description to know which languages are mandatory.
Remote: Barbados, Guyana, Suriname, Jamaica, Bahamas, Trinidad and Tobago, St Kitts and Nevis, Dominica, Antigua and Barbuda, Saint Lucia, Saint Vincent and the Grenadines, Grenada, Belize, Haiti