Offer summary

Qualifications:

Considerable experience in a data service provider or within the Aerospace and Defence sectors., Proven track record in an independent working environment., Excellent communication and presentation skills, both virtually and in person., IT experience/competency working with online toolsets..

Key responsabilities:

Train the end user community on the content and data from Janes.

Develop and maintain an engaged user community by understanding workflows and handling requests.

Work with the Sales team to identify and capture new business opportunities.

Support the testing of new products and develop existing products.

Janes enables militaries, governments and defence companies to make critical decisions. Our expert-driven tradecraft, developed over 120 years, combined with human-machine teaming, delivers assured open-source intelligence across military capabilities and order of battle, equipment, events, countries, companies and markets. Linking millions of assured data points, Janes data model creates a framework of interconnected open-source defence intelligence. This allows our customers to integrate all relevant data and connections into a single intelligence environment to deliver a more complete and accurate answer. Using Janes, our customers can use their scarce resource more effectively, to get to better decisions with higher confidence, more quickly. • More than 70,000 profiles of military equipment (air, land and sea) in production and use around the globe • Inventories for more than 190 countries, ORBATs for 19,000 military units and 22,000 military installations • Structured, consistent database of events related to terrorism, risk and security • Defence budgets for 107 countries and procurement programmes across military aircraft, combat vehicles and military ships • Market assessments, opportunities across 19 markets and data on more than 26,000 defence industry organisations • Security assessments and analysis of CBRN response capabilities, production and proliferation • Tracking of the global operations of Chinese and Russian enterprises to understand the role they play in the projection of power, control and influence over foreign countries

Job description

Janes delivers the world’s most complete collection of open-source defence and security intelligence. With a global team of expert analysts, Janes has been a trusted source of data and analysis for militaries, governments, and defence manufacturers for over 125 years.

Accessible via high- and low-side environments, Janes OSINT data asset links equipment, military capabilities and orders of battle, events, countries, companies, and markets. Using Janes our customers gain access to unrivalled, actionable open-source intelligence for decision advantage.

How you will contribute at Janes:

• You will be responsible for training the end user community on the content and data from Janes they have available
• Developing and maintaining an engaged user community by understanding workflows and requirements, handling requests, comments or concerns
• You will work with the Sales team to identify and seek to capture any new business opportunities
• You will undertake end user community surveys and socialise feedback within Janes, following up on actions where required to ensue training meets and enhances their expectations of Janes
• You will support the testing of new products and development of existing products
• Lead the development and implementation of user community engagement strategies, including case studies and scenario modelling for sharing best practice
• You will work with Marketing to develop user promotions and support client engagement initiatives

Requirements

• Considerable experience in a data service provider and/or within the
Aerospace and Defence and military sectors
• Proven track record in an independent working environment
• Excellent communication and presentation skills both virtually and in person
• Proven administrative skills including working remotely and coordination
with multiple teams for problem solving
• Former military employee (preferable)
• IT experience/competency working with online toolsets

Benefits