High school diploma or equivalent required., Strong communication and interpersonal skills are essential., Proficiency in Microsoft Office Suite and customer service software is preferred., Ability to handle multiple tasks and work in a fast-paced environment..
Key responsabilities:
Assist customers with inquiries and provide information about products and services.
Process orders and handle returns efficiently.
Maintain accurate records of customer interactions and transactions.
Collaborate with team members to improve customer service processes.
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A leader in the Telecommunications Industry, Cathect Communications was formed with a mission to provide customers an array of impeccable Internet services that are smooth, fast and convenient.