Offer summary

Qualifications:

High school diploma or equivalent required., Proven experience in customer service or related field., Strong communication and problem-solving skills., Familiarity with CRM systems and practices..

Key responsabilities:

Respond to customer inquiries via phone, email, or chat.

Provide accurate information and resolve issues in a timely manner.

Document customer interactions and feedback for quality assurance.

Collaborate with team members to improve service delivery.

What started as a simple family operation with one hotel in 1973 has turned into one of the West Coast’s top hotel management companies. For over four decades, Radiate Hospitality has been a force in the world of hotel and real estate development and management, building its reputation on consistency, dedication, and passion. Our focus is on cultivating close relationships and placing a premium on quality partnerships. From our projects and corporate partners to our associates, we choose to collaborate with those who inspire us, echo our ethos, and share our core beliefs: Be Authentic; Be Humble; Be Committed.Like a brilliant ray of light, Radiate Hospitality is unrivaled in the industry with a discerning approach and unwavering commitment to success which will continue to serve as our tenet as we evolve for years to come.OUR CURRENT PORTFOLIO INCLUDES:- Hi-Lo Hotel, Autograph Collection - Portland, OR- Crowne Plaza Cabana Palo Alto - Palo Alto, CA- Hotel Shattuck Plaza - Berkeley, CA- Hotel Keen - Palo Alto, CA- Hotel Lucent - Menlo Park, CA- Hampton Inn Petaluma - Petaluma, CA- Best Western Plus Riviera - Menlo Park, CA- Best Western Plus All Suites Inn - Santa Cruz, CA- Homewood Suites - Belmont, CA Coming soon to the Radiate Hospitality collection:- Hampton Inn - Mountain View, CA- TBD Hotel - Santa Rosa, CA- TBD Hotel - Sunnyvale, CA

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