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Helpdesk Technician (SN0477)

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Belgium

Offer summary

Qualifications:

Associate's degree in Information Technology or related field., Proficiency in troubleshooting hardware and software issues., Strong communication skills for client interaction., Experience with helpdesk software and ticketing systems..

Key responsabilities:

  • Provide technical support to end-users via phone, email, or in-person.
  • Diagnose and resolve hardware and software problems.
  • Document support requests and resolutions in the ticketing system.
  • Assist in the setup and configuration of new equipment.

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