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Desktop Support Engineer (L1)

Remote: 
Full Remote
Contract: 
Full time
Work from: 
India

Offer summary

Qualifications:

Proven experience in desktop support or a related field., Strong knowledge of Windows operating systems and troubleshooting techniques., Excellent communication skills and customer service orientation., Relevant certifications such as CompTIA A+ or Microsoft Certified Professional are a plus..

Key responsabilities:

  • Provide first-level technical support for desktop and laptop issues.
  • Assist users with software installations and configurations.
  • Troubleshoot hardware and software problems remotely and in-person.
  • Document support requests and resolutions in the ticketing system.

ARDEM Incorporated logo
ARDEM Incorporated
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Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.
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