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Backoffice-Mitarbeiter (m/w/d) - Telefonie und Kundenservice

Remote:

Full Remote

Contract:

Full time

Work from:

Namibia

Offer summary

Qualifications:

High school diploma or equivalent required., Experience in customer service or back-office operations preferred., Strong communication skills, both verbal and written., Proficiency in using office software and telephone systems..

Key responsabilities:

Handle incoming customer inquiries via phone and email.
Provide support and information to customers regarding products and services.
Maintain accurate records of customer interactions and transactions.
Collaborate with team members to improve service delivery and customer satisfaction.