Bachelor's degree in Business, Marketing, or a related field., Proven experience in customer success or account management roles., Strong communication and interpersonal skills., Ability to analyze data and provide actionable insights..
Key responsabilities:
Manage customer relationships to ensure satisfaction and retention.
Conduct regular check-ins and meetings with clients to address their needs.
Analyze customer feedback and usage data to improve service delivery.
Collaborate with internal teams to resolve customer issues and enhance product offerings.
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