Offer summary

Qualifications:

Bachelor's degree in a relevant field or equivalent experience., Strong communication and interpersonal skills., Proficiency in customer service software and tools., Ability to analyze and resolve customer complaints effectively..

Key responsabilities:

Manage and respond to customer complaints in a timely manner.

Collaborate with other departments to resolve issues.

Document and track complaints for reporting purposes.

Provide feedback to improve customer service processes.

myGwork is the largest global platform for the LGBTQ+ business community. Our mission is to make the workplace more inclusive for all by providing individual users and partner organizations access to a wide eco-system of services, including job opportunities, training, mentoring, employer branding, and free community events. Joining the platform is free for individual members, which supports myGwork’s goal of ensuring that the platform's benefits are as accessible and as far-reaching as possible. Corporate members get a tailored service, with carefully curated product packages to help them achieve all their DE&I goals. myGwork organizes two annual events, WorkFair – the largest virtual global career fair for the LGBTQ+ professionals, graduates and students, and WorkPride – a week-long global conference for the LGBTQ+ business community and allies during Pride Month. The company also recently launched the myGwork Academy, delivering practical and relevant LGBTQ+ training education to help create inclusive workplaces for all. For more information, check out www.mygwork.com.

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