Offer summary

Qualifications:

High school diploma or equivalent required; additional certification in medical assisting is a plus., Strong communication skills and proficiency in medical terminology are essential., Experience with electronic health records (EHR) and scheduling software is preferred., Ability to multitask and work in a fast-paced environment..

Key responsabilities:

Assist healthcare providers with administrative tasks such as scheduling appointments and managing patient records.

Communicate with patients to gather information and provide updates on their care.

Support telehealth services by coordinating virtual appointments and ensuring technology is functioning properly.

Maintain confidentiality and comply with HIPAA regulations in all patient interactions.

Keep Your Business Open 24 Hours If your staff aren’t available to answer calls, you can lose business. Don’t wait to find out! The Hello Team will provide you with agents to answer your calls 24 hours a day. Our agents will be on the phone with your customers and take down their information, we will then send you an email/text with the caller’s information so you can call them back at a time of your convince. We can also book appointments for them if needed, and add new leads to your CRM. The Hello Team has Reps which are specifically trained in the Home Healthcare industry, and the languages we provide are specifically tailored to communicate with your HHA's and patients, Including English Russian Uzbek and Spanish

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