Offer summary

Qualifications:

Proven experience in technical support or a related field., Strong knowledge of restaurant automation and POS systems., Fluency in Spanish and English, both written and spoken., Excellent problem-solving and communication skills..

Key responsabilities:

Provide technical assistance to customers regarding POS and restaurant management software.

Ensure smooth implementation of new product features for clients.

Collaborate with internal teams to improve user experience.

Troubleshoot and resolve technical issues reported by customers.

Syrve’s mission is to create remarkable, trusted tech that enables hospitality businesses to cut through the grind of everyday tasks and build a strong business advantage. Syrve introduces modern solutions to long-standing challenges that are simpler, easier, and smarter than ever before, to give customers the tools they need to operate with confidence. Syrve has a vision. We see a future where customers enjoy a truly incredible experience and can focus more on what they do best. No matter where they are. Or how they operate. For this vision to become a reality, we need to break down silos, bringing front of house, back of house, and back-office operations together to achieve a common goal. Focus on your business. We’ll drive your operation in powerful new ways. Our smart hospitality software gives you the edge. Success built in

Job description

Syrve is a comprehensive POS and Restaurant Management Software solution that can be tailored to your needs and specializes in helping bars, restaurants, takeaways, and other hospitality businesses achieve more with less. Designed to meet the complex and evolving needs of the sector, Syrve is here to help you thrive.

Role Description

We are looking for a Technical Support Specialist with expertise in restaurant automation and POS systems to join our team. This role involves providing technical assistance to customers, ensuring smooth implementation of new product features, and collaborating with internal teams to enhance the user experience.

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