Strategic Accounts & Contracts Analyst

Contracts and Account Management

• Qualify accounts through a contract/account assessment process, including onboarding and offboarding accounts into various programs, such as GPO contracts, Government accounts, client contracts, and client price lists.
• Collaborate with Sales and SMEs on steps required to improve the qualification status of accounts preparing for promotion to the next contract tier.
• Identify obstacles and make recommendations for advancing accounts into Strategic Account programs/contract tiers.
• Report current account assessment status and identify tasks required to progress or demote accounts to strategic account qualification tiers.
• Lead in the identification of unhealthy accounts and present analysis to the client marketing team with actionable steps to target and market to these clients.
• Month-end reporting and processing of various rebates.

Pricing

• Manage client pricing, contract pricing, and custom price lists.
• Review pricing and make recommendations for adjustments to stock and custom pricing.
• Analyze competitor pricing, create reports, and make recommendations for price points, market pricing, and web price points.
• Lead the annual price review process which includes analysis of cost changes, GPO contracts, client contracts, list prices, web prices, and other annual price change activities.
• Prepare client price lists with updated pricing, manage timelines, and ensure price changes are sent on time.

Data

• Lead the gathering and organizing of history/data required for strategic sales reviews on the business and client sales.
• Utilize data to perform complex sales analyses as they relate to business unit goals.
• Independently analyze sales trends and make proactive recommendations on business unit goals.
• Analyze and organize data and insights from Business Objects, WCSS, Access, Excel, Google Docs, and/or Salesforce into the Strategic Account Plan and TAM assessments.
• Lead TAM model analysis and utilize it to identify current account sales growth upside.
• Leads monthly client sales trend analysis including top-performing and/or underperforming clients, identifies gaps and root causes, and makes recommendations.
• Leads in the development of documentation and track KPIs that can directly tie to success, progress, and results of the project plans. 
• Maintain KPI dashboards.
• KPIs are reported to the Sales Director to track results and make independent recommendations on adjustments to ensure the achievement of objectives.

Other duties as assigned

Skills and Certifications

• Industry knowledge preferred
• Experience working with large amounts of data, financials, and processing reporting.
• Excellent communication skills, with the ability to state messages clearly by using language that is easy for others to understand with clients and upper management.
• Able to communicate and interact with a variety of internal/external customers and/or co-workers at the level of detail required to resolve issues of moderate complexity.
• Ability to work independently and make proactive recommendations from data.
• Expert in Microsoft Excel, financial reporting/processing, Google Forms, and/or Google Sheets
• Proficient in Salesforce and sales trend reporting and analysis.
• Able to apply strong functional computer knowledge in utilizing Microsoft Windows, MAC, or other technical tools in completing assignments.
• Problem-solving abilities with a focus on driving results and achieving objectives through data management tied to business unit goals.
• Ability to navigate ambiguity, adapt to change, and work in a fast-paced, dynamic environment.
• Exceptional project management and organizational skills, with the ability to manage multiple initiatives and priorities simultaneously.
• Strong analytical mindset, with proficiency in data analysis, performance tracking, and reporting.
• Excellent management, organizational skills, and detail-oriented.
• Strong adaptability and capacity to work in fast-paced environments.
• Ability to evaluate and prioritize requests based on importance and expected return.
• In-depth understanding of organizational data flow and its use in decision-making.

We have a comprehensive, full-time benefits package that includes: medical/dental/vision and life insurance, short/long-term disability,401(k), health savings and flexible spending accounts, and more.

The national pay range for this role is $77,900.00 to $95,000.00 annually. The pay range may be slightly lower or higher based on the geographic location of the hired employee. The actual pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift, and location. In addition to base salary, depending on the role, the total compensation package may also include participation in a bonus, commission, or incentive program. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance, and other voluntary supplemental insurance coverages, plus tuition assistance, maternity leave, adoption assistance, and employer/partner discounts.

RRD is an Equal Opportunity Employer, including disability/veterans